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Terms of Service

Terms of Service
Last updated: October 2022
This Terms of Service Agreement (“Terms”) governs your use of the Wype Pte Ltd. (“Wype,” “Wypesg”, “we,” “our” or “us”) websites, branded pages on third party platforms (i.e., social networking services), mobile applications, and through our direct marketing campaigns or other online communications, as well as offline through our Member Services Team, events, physical retail locations, and mobile messaging services (collectively, “Wype Services”), and your purchase of the subscriptions and Products sold through the Wype Services. By using the Wype Services, you agree, without limitation or qualification, to be bound by these Terms and the Wype Privacy Policy. If you do not agree, please do not use the Wype Services.
Wype may revise these Terms at any time. Your continued usage of the Wype Services will mean you accept those changes, and you agree to comply with all applicable laws and regulations. The materials provided by Wype Pte Ltd are protected by law, including, but not limited to, Singapore copyright laws and international treaties.
The terms “you,” “your,” “user,” and “users,” as used herein, refer to all individuals and/or entities accessing the Wype Services for any reason.
PLEASE NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER, WHICH AFFECT HOW DISPUTES WITH WYPE PTE LTD ARE RESOLVED. BY ACCEPTING THESE TERMS, YOU AGREE TO BE BOUND BY THE ARBITRATION PROVISION (SECTION 12). PLEASE READ IT CAREFULLY.
1. ELIGIBILITY
You must be 18 years of age or older to visit or use the Wype Services in any manner. By visiting and/or using the Wype Services or accepting the Terms, you represent and warrant to Wype that you are 18 years of age or older, and that you have the right, authority, and capacity to agree to and abide by these Terms. You also represent and warrant to Wype that you will use the Wype Services in a manner consistent with any and all applicable laws and regulations.
2. USE OF THE WYPE SERVICES
2.1 Use Restrictions
The content on the Wype Services, such as information, text, images, graphics, interfaces, photographs, illustrations, audio and video clips, trademarks, trade names, service marks, logos, information obtained from Wype’s licensors, and any other materials displayed through the Wype Services (collectively, the “Contents”) is protected by copyright under both Singapore and foreign laws. Title to the Contents remains with Wype or its licensors. Any use of the Contents not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws. Except as stated herein, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written permission of Wype or its licensors.
Wype authorizes you to view and download and print a single copy of the Contents solely for your own lawful, personal, non-commercial use if you include the following copyright notice: “Copyright © 2022, Wype. All rights reserved” and retain other copyright and proprietary rights notices which were contained in the Contents. Any special rules for the use of other items provided on the Wype Services may be included elsewhere within the Wype Services and are incorporated into these Terms by reference. The use of the Contents on any other site or in a networked computer environment for any purpose is prohibited. All rights not expressly granted herein are reserved to Wype and its licensors. If you violate any of these Terms, your permission to use the Contents automatically terminates and you must immediately destroy any copies you have made of any portion of the Contents.
So long as you are in compliance with these Terms, Wype grants a non-exclusive limited, non-transferable license to use the Wype Services. You may not distribute or make the Wype Services available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the Wype Services. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Wype Services, any updates, or any part thereof. Any attempt to do so is a violation of these Terms. If you breach this restriction, you may be subject to prosecution and damages. These Terms will govern any upgrades provided by Wype that replace and/or supplement the original Wype Services, unless such upgrade is accompanied by separate or updated Terms of Service. If you violate any of these Terms, your permission to use the Contents automatically terminates and you must immediately destroy any copies you have made of any portion of the Contents.
You may not, without Wype’s written permission, “mirror” any Contents contained in the Wype Services or any other server. You hereby represent and warrant that you will not, and will not induce any third party to, use the Wype Services in any way that: (a) harasses, abuses, stalks, threatens, defames any person, or otherwise infringes or violates the rights of any person (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent, or deceptive; (c) uses technology or other means to access unauthorized content or non-public spaces; (d) uses any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Wype Services or Contents; (e) attempts to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (f) attempt to disable or circumvent any security mechanisms used by the Wype Services or Contents or otherwise attempt to gain unauthorized access to any portion of the Wype Services or Contents or any other systems or networks connected to the Wype Services, or to any server of Wype Pte Ltd or its third party service providers, by hacking, password “mining”, or any other illegal means; (g) attempts to gain unauthorized access to Wype user accounts; (h) encourages conduct that would constitute a criminal offense, or that gives rise to civil liability; (i) is for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by these Terms or applicable laws, rules or regulations; (j) is unlawful or violates these Terms in any manner; or (k) fails to comply with applicable third-party terms and conditions or other third-party policies.
Wype reserves the right, in its sole discretion, to refuse, discontinue, block and/or terminate your use of, and access to, the Wype Services, or any portion thereof, at any time, for any reason or for no reason at all, without prior notice or any notice.
2.2 User Submissions
The personal information you submit to Wype is governed by the Wype Privacy Policy. To the extent there is an inconsistency between the Terms and the Privacy Policy, the Privacy Policy shall govern.
Except as provided under Submission of Ideas (Section 2.3 below), Wype does not claim ownership of any information or material a user provides to Wype or posts, uploads, inputs, submits, or transmits to the Wype Services (“Submission(s)”). You agree that you will not make any Submission that is, in whole or in part, libelous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another’s privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, or disability; in violation of local, state, national, or international law; or that infringes on, or violates, any right of any party. Additionally, you agree that you will not: (a) make any Submission that is an advertisement or solicitation of business; (b) disrupt the normal flow of dialogue or make a Submission unrelated to the topic being discussed (unless it is clear the discussion is free-form); (c) post a chain letter or pyramid scheme; (d) impersonate another person; (e) distribute viruses or other harmful computer code; (f) harvest or otherwise collects information about others, including email addresses, without their consent; (g) post the same note more than once or “spamming”; or (h) engage in any other conduct that restricts or inhibits any other person from using or enjoying the Wype Services, or which, in the sole judgment of Wype, exposes Wype or any of its licensors, partners, or customers to any liability or detriment of any type.
By making a Submission, you agree that such Submission is non-confidential, non-proprietary, and may be disseminated or used by Wype. If you make a Submission, you automatically grant—or warrant that the owner of such content has expressly granted—Wype a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Submission in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, Wype is not required to use any Submission.
You are solely responsible for your Submissions, the consequences of making a Submission, and your reliance on any Submissions. Wype is not responsible for the consequences of any Submission. Wype is not responsible for screening or monitoring Submissions made to this Wype Services by users. If notified by a user of a Submission allegedly in violation of these Terms, Wype may investigate the allegation and determine in good faith and its sole discretion whether to remove such Submission. Wype will have no liability or responsibility to users for performance or nonperformance of such activities.
Wype reserves the right (but is not obligated) to: (a) record the dialogue on the Wype Services; (b) investigate an allegation that a Submission does not comply with these Terms and determine in its sole discretion to remove or request the removal of the Submission; (c) remove Submissions which are abusive, illegal, disruptive, or outdated, or that otherwise fail to comply with these Terms; (d) terminate a user’s access to any or all parts of the Wype Services upon any breach of these Terms or the law; (e) monitor, edit, or disclose any Submission; or (f) edit or delete any Submission posted on the Wype Services, regardless of whether such Submission violates these Terms.
2.3 Submission of Ideas
Wype policy is to not accept, review, or consider unsolicited ideas, original creative artwork, suggestions or other works (including, without limitation, ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans, new artwork or other works, or new product names) (collectively, “Idea(s)”). Please do not submit any Ideas in any form to Wype. The sole purpose of this policy is to avoid potential misunderstandings or disputes when any of Wype’s products, services or marketing strategies might seem similar to ideas submitted to Wype.
Notwithstanding such policy, any Idea that is offered or communicated to us through the Wype Services or otherwise shall be the property of Wype, and may be treated by Wype as non-confidential information. You agree that: (a) any Idea (including its complete contents) by you to Wype will automatically become the property of Wype Pte Ltd, without any compensation to you; (b) Wype may use or redistribute any Idea and its contents for any purpose and in any way, without any compensation to you; (c) Wype has no obligation to review any Idea; and (d) Wype has no obligation to keep any Idea confidential, and no confidential relationship may be established by or inferred from any such Idea to, or the consideration of your Ideas by, Wype.
2.4 Your Account
If you use the Wype Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Wype reserves the right to refuse service, terminate accounts or subscriptions, remove or edit content, or cancel orders or shipments in its sole discretion.
3. TERMS OF SALE
3.1 Introduction
Wype sells household paper products, and other personal care products (the “Products”) to end-user customers, including customers who purchase a recurring subscription plan and/or customers who make an on-demand purchase (“Subscriber”) to receive Products one time or on a schedule they choose from the options Wype makes available (the “Subscriber(s)”). Products are only for Subscribers’ own personal, non-commercial use. You may not purchase Products or Subscriptions for further distribution or resale or for any other commercial or business purpose. The subscription and all rights and privileges conferred are personal and non-transferable.
3.2. Placing an Order
To place an order for Product(s) and Subscription, you will need to register for an account with us. You will need to provide some personal information upon registering—please see our Privacy Policy for details on how we use your information. Once you have registered with us, you will be able to order Products and subscription from us. You submit your order by clicking on the ‘Complete Order' button (please note that your subscription may be a recurring subscription as set out in these Terms). You should check your order and the information provided about your subscription carefully before you submit your order. Once you have submitted your order, we will send you an email to acknowledge and summarize your order. This does not mean that we have accepted your order.
We will contact you if your order is not accepted. This will usually be because (a) Products you have ordered are unavailable; (b) we cannot authorize your payment; (c) you are not allowed to buy Products or subscription from us or we are not allowed to sell Products or subscription to you; or (d) there has been a mistake in the pricing or description of the Products or the subscription you have ordered.
Our acceptance of your order will take place only when we have received payment from you and shipped your Products.
If any problems arise with your order, or with the shipping address or Payment Method (as defined below) associated with your subscription, and Wype is unable to resolve the problem, we may notify you via email using the email address associated with your subscription. It is important that you keep your information current with an accurate email address that you regularly check. If problems arise with your order that we cannot resolve, your order may be cancelled and we may not be able to deliver future Products until the problem has been resolved.
3.3 Products and Product Pricing
The price that we will charge you for the Products and subscription depends on the subscription you choose, including the number of Products you select for each subscription (each a “subscription”) and to the extent applicable any discount, promotion or offer. Pricing for Products and subscriptions (including any applicable shipping and handling fees) can be found on the Wype Services. You may view or customize the Products in each subscription by logging into your account and visiting the ‘subscription’ page. If you add or remove Products from a subscription, or change your subscription, this may change the price that we will charge you for the Products and subscription.
We reserve the right, in our sole and absolute discretion, to change prices for Products and subscriptions, at any time, with appropriate notice to you. We do not provide price protection or refunds in the event of promotions or price decreases. If you do not wish to continue to receive the relevant Product(s) at the increased price, then you must permanently remove the Product(s) from your subscription or cancel your subscription in accordance with Section 4.3 below. You must do this at least one (1) working day before the first date we ship Products to you after the price change takes effect. Unless you permanently remove the relevant Product(s) or cancel your subscription, you will be charged the increased price for the Product(s) for all deliveries of the Product(s) after the date on which the price change takes effect.
3.4 subscriptions and Promotions
Your subscription may (at Wype’s sole option) start with a promotional trial period, allowing you to receive your first shipment at a reduced price or to otherwise receive trial Product(s) at a reduced price (“Trial”). You may also choose to add additional Products to your subscription or subscription on a one-time or recurring basis (“Add-On Products”). During the Trial period, your Payment Method (as defined below) will be charged for only the Trial price and any shipping and taxes, if applicable, and any Add-On Products selected. For combinations with other discounts, promotions and offers, restrictions may apply. Wype reserves the right, in its sole discretion, to determine your Trial eligibility.
After the Trial period, subscribers will receive full-size Products shipped regularly based on the subscription and/or Products you choose at the time you signed up for the Trial (each a “Restock subscription”). Wype will bill your credit, debit, or other Wype-accepted payment method (“Payment Method”) for the applicable Restock subscription – based on the Product(s), subscription type, and frequency you selected, and any Add-On Products you select for each subscription – at the end of the Trial period, unless you cancel your subscription prior to the end of the Trial period in accordance with Section 4.3.
To view the specific details of your subscription, including frequency of shipments and next ship date, visit our website and click the ‘Account’ page. To view your next subscription price, subscription contents, and ship date, click on ‘Manage.’ We may authorize your Payment Method through various methods, including authorizing it to cover your subscription as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your Trial period.
You will not receive a notice from us that your promotional pricing (which may be reduced during a Trial period) has ended or that the standard rate portion of your subscription has begun. To avoid being charged after the expiration of your Trial, you must cancel your subscription prior to the end of the Trial. After the Trial, we will continue to charge your Payment Method (depending on your subscription selection) until you cancel your subscription.
Wype reserves the right, in its sole and absolute discretion, to withdraw or modify any Product, subscription, Trial, offering, or promotion at any time without prior notice and with no liability. Any and all Products, subscriptions, offers, or promotions advertised on the Wype Services are void where prohibited, and are subject to the posting of any official rules to such offers or promotions.
3.5 Processing Orders
If any problems arise with your order, or with the shipping address or Payment Method associated with your subscription, and Wype is unable to resolve the problem, we may notify you via e-mail using the address associated with your subscription. It is important that you keep your information current with an accurate email address that you regularly check. If problems arise with your order that we cannot resolve, your order may be cancelled and we may not be able to process future Restock subscriptiones until the problem has been resolved.
3.6 Refunds
If you are dissatisfied with one of our Products, we will refund the amount paid for that Product in your most recent subscription received (if you received a discount, promotion or offer, then the amount we will refund is the discounted price) if you provide notice to us as described below. Refund requests must be made directly to us at contact@wype.sg within 30 days of the date of shipment by Wype. We are not liable for Products that you return to us that are damaged or lost in transit to Wype Pte Ltd, so we advise you to return your Product using a tracked delivery method. Promptly following Wype Pte Ltd’s receipt of your request (typically within five (5) business days), or, if applicable, promptly following return of your Product, Wype Pte Ltd will credit the amount paid for the returned Product (less any shipping and handling costs/fees related to the original purchase, which are non-refundable) to the Payment Method you used to make the original purchase. Notwithstanding the foregoing, Wype does not control when a specific credit card or Payment Method company processes a chargeback transaction. You are responsible for contacting your Payment Method company if you have questions about the status of the chargeback.
We will not provide a refund for a request that is received by Wype Pte Ltd more than thirty (30) days after the date of original shipment. We also do not provide a refund for returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use. Finally, we do not provide a refund for returned Product requests that are abusive or unfairly taking advantage of our policy, including but not limited to, repeat refund requests on the same Product or repeat refund requests without return of the applicable Product.
3.7 Gift Cards
The risk of loss and title to gift cards passes to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. Wype shall have the right to refuse service, suspend or terminate accounts or subscriptions or any related account(s), cancel orders or subscription shipments, or recoup the amount of the Gift Card by charging the amount from the Payment Method supplied, in each case in its sole discretion, if Wype suspects a Gift Card is being redeemed and/or used in a fraudulent manner to make purchases on the Wype Services. Please review our full gift card terms and conditions.
4. SUBSCRIPTION TERMS AND CANCELLATION POLICY
4.1 Recurring subscription; Automatic Renewal
YOU ACKNOWLEDGE AND AGREE THAT EACH SUBSCRIPTION AUTOMATICALLY RENEWS UNLESS YOU CANCEL IT OR WE SUSPEND OR TERMINATE IT IN ACCORDANCE WITH THESE TERMS.
When you sign up for a subscription, you will have the opportunity to choose (a) the Products included in each Restock subscription (subject to availability); and (b) the frequency of each delivery/payment under your subscription, from the options provided at the time you sign up. Your default Restock subscription shipping frequency will be selected at the time you sign up until you change it in accordance with these Terms.
Wype will automatically renew your subscription and charge your Payment Method depending on the subscription and/or Restock subscription shipping frequency chosen by you and, unless we or you cancel your subscription in accordance with these Terms.
Your Payment Method will be charged at least one full business day prior to your next subscription shipping date. We will charge your Payment Method with the applicable recurring cost for your Restock subscription, and any Add-On Products, excluding any Products you ‘snooze’ or remove in accordance with these Terms, plus any shipping and handling costs and sales or similar taxes that may be charged with your subscription. You authorize this renewal by agreeing to the automatic renewal of your subscription and these Terms during the subscription sign-up process.
To avoid being charged, you must cancel your subscription in accordance with Section 4.3. We will continue to bill your Payment Method on a recurring basis (depending on the subscription and subscription shipping frequency selected) until you cancel.
4.2 Pausing and Resuming subscription; Discontinuing Products
Your ability to pause Products
Wype offers its subscribers the ability to temporarily pause (or ‘snooze’) any one or more Products included in their subscriptions (“Pause Period”)—you can do this by logging into your account and visiting the ‘My Wype’ or ‘subscription’ pages. During the Pause Period, a subscribers’ account will remain active, but they will not receive the Product(s) which they have paused in their next delivery of a Restock subscription. During the Pause Period, subscribers will continue to receive communications from Wype via email, and continue to receive (and be charged for) the delivery of any Restock subscriptiones (with the exception of the paused Product(s)).
The amount we charge your Payment Method will be reduced, for your next Restock subscription, to reflect the fact that we will not be delivering the paused Product(s). If your purchase was entitled to a discount, promotion, or offer, then that discount, promotion, or offer, and any related change in pricing, will be recalculated (if applicable) for your next delivery, excluding the paused Product(s).
Requests to pause a Product must be received at least one full working day prior to your next shipping date to take effect for that delivery. Pause requests received by Wype through other channels (for example, by email to contact@wype.sg) may take up to five (5) business days to process. Otherwise that request will take effect on the following delivery.
Following the delivery for which you paused a Product, the Pause Period will end and the Product which you paused will be included in subsequent deliveries of your Restock subscription (unless you pause it again or permanently remove it in accordance with these Terms). You may email any questions about the Pause Period to us at contact@wype.sg
Our right to pause or discontinue Products
From time to time, we may pause a Product included in your Restock subscription—for example, if there is no availability of that Product at the time of shipping. We may permanently discontinue Products included in your subscription from time to time. If this applies to you, then we will send you an email, using the email address associated with your subscription. Your Payment Method will not be charged for Products which are not included in your Restock subscription, either because we have paused them or because they have been discontinued.
4.3 subscription Cancellation or Modifications
Cancellation by Us
We may cancel your subscription at any time if you do not make any payment to us when it is due and you still do not make payment within sixty (60) days of us reminding you that payment is due. We reserve the right to not ship any Products or subscription to you unless your payment for those Products, or that subscription, has cleared.
We may also cancel your subscription at any time if any of the following conditions are met: (a) if you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Product(s), for example, your shipping address; (b) if you do not, within a reasonable time, allow us to deliver the Product(s) to you; or (c) if we suspect, in our sole judgment, that a purchase was fraudulently made or an account was fraudulently set up.
Cancellation or Modification by You
You may cancel your subscription at any time by logging into your ‘Account’ on the Wype website. Then, click the ‘subscription Settings’ link, and then click ‘Cancel subscription’. You must submit your cancellation request at least one full business day prior to your next subscription shipping date to avoid being charged for that subscription. It may take up to five (5) business days to process cancellation requests submitted through other channels that Wype makes available, such as by email. You may be charged for your next delivery if your cancellation request is not received in time for processing before your next delivery date. If you have any questions or issues, please email us at contact@wype.sg
If you cancel or modify your subscription, you will enjoy your subscription benefits until the end of the then-current subscription term for which you have paid.
4.4 Wype Referral Program
Wype may offer a referral program (“Referral Program”) that allows subscribers to earn promotional credits towards a future purchase of Products by referring their friends, family, or other individuals to Wype. For details about our Referral Program, please review our Referral Program Terms and Conditions. Wype reserves the right to terminate the Referral Program at any time for any reason, or disqualify any Member or prospective member at any time from participation in the Referral Program.
WYPE SMS TERMS AND CONDITIONS
If you would like to receive text messages about your subscription status, account notifications, and other special offers and announcements, you may sign up by visiting your Member account page and providing your consent to receive autodialed texts from or on behalf of us at the mobile number you’ve provided to opt-in. You understand that consent is not a condition of purchase. Message and data rates may apply. If you would like to unsubscribe, you can follow the instructions provided in those messages or contact our customer service department at contact@wype.sg.
LIABILITY OF WYPE AND ITS LICENSORS AND PARTNERS
The use of the Wype Services, including the Contents, is at your own risk. The Contents in the Wype Services could include technical inaccuracies or typographical errors. Wype may make changes or improvements at any time.
THE CONTENTS AND THE Wype SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, Wype DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Wype DOES NOT WARRANT THAT THE Wype SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE Wype SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Wype DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE CONTENTS IN THE Wype SERVICES IN RELATION TO THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT Wype) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WYPE ASSUMES NO LIABILITY, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING (WITHOUT LIMITATION) DAMAGES FOR LOSS OF DATA, DAMAGE TO PROPERTY AND EXPENSES, LOSS OF ANTICIPATED PROFITS OR REVENUE OR OTHER ECONOMIC LOSS IN CONNECTION WITH OR ARISING FROM ANY ACT OR OMISSION BY Wype, ITS AGENTS, AFFILIATES, JOINT VENTURE PARTNERS, INDEPENDENT CONTRACTORS, OR UNAFFILIATED THIRD PARTIES AS A RESULT OF ANY ACT OR OMISSION IN FULFILLMENT OF OR IN BREACH OF THESE TERMS OR THE PRIVACY POLICY.
CONTACT WITH THIRD PARTIES AND THIRD-PARTY WEBSITES
The Wype Services may contain hyperlinks to other websites and webpages (“Third-Party Pages”), as well as to text, graphics, videos, images, music, sounds, and information belonging to or originating from other third-parties (collectively, “Third-Party Applications”). Wype does not investigate, monitor, or review any Third-Party Pages or Third-Party Applications to ensure their accuracy, completeness, or appropriateness. Wype is not responsible for the Third-Party Pages or any Third-Party Applications accessed through the Wype Services. You agree that Wype shall have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third party on the Wype Services.
The inclusion of any hyperlinks to any Third-Party Pages or Third-Party Applications on the Wype Services does not indicate Wype’s approval or endorsement thereof. These links are provided solely as a convenience or benefit to users. Your interactions with a third-party on the Wype Services, or based on such third-party’s participation or presence on the Wype Services, are solely between you and the third party. Wype makes no representations or warranties with respect to the content, ownership, or legality of any such linked third-party website. If you choose to leave the Wype Services to access any Third-Party Pages or Third-Party Applications, you do so at your own risk.
INDEMNITY
You agree to defend, indemnify, and hold Wype, its affiliates, licensors, suppliers, and third-party service providers, and each of their respective directors, officers, employees, contractors, agents, successors, and assigns (collectively, the "Wype Pte Ltd Parties") harmless from and against any claims, actions, demands, liabilities, and settlements including, without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Wype Services and/or Contents, or your violation of these Terms. Wype reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user, in which event the user will cooperate in asserting any available defenses.
MODIFICATION OR SUSPENSION OF THE WYPE SERVICES
You agree that Wype may, in its sole discretion and at any time, modify, discontinue, or suspend its operation of the Wype Services, any part thereof or any Contents, temporarily or permanently, without notice or liability to you.
GENERAL
Wype makes no claims that the Contents are appropriate or may be downloaded outside of Singapore. Access to the Contents may not be legal by certain persons or in certain countries. If you access the Wype Services from outside Singapore, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these Terms for any reason whatsoever: Liability of Wype and its Licensors and Partners, Use Restrictions, User Submissions, Submission of Ideas, Indemnity, Choice of Law, Arbitration and Class Action Waiver, and Complete Agreement.
CHOICE OF LAW
These Terms are governed in accordance with the laws of the state of Singapore, without regard to its conflict of law provisions. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
MANDATORY AGREEMENT TO ARBITRATE ON AN INDIVIDUAL BASIS; CLASS ACTION WAIVER
Please read this Section 12 (“Arbitration Agreement”) carefully. It is part of your contract with Wype Pte Ltd and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
Most customer concerns can be resolved quickly and to a customer’s satisfaction by writing to our customer service department at contact@wype.sg or Wype Pte Ltd, Attn: Customer Service. In the unlikely event that our customer service department is unable to resolve a complaint you may have to your satisfaction, the terms of this Section 12 govern dispute resolution between us.
Any and all controversies, disputes, demands, counts, claims, or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, counts, claim, or cause of action) between you and Wype or Wype’s employees, agents, successors, or assigns, shall exclusively be settled through binding and confidential arbitration, except that you or Wype may take claims to small claims court if the dispute qualifies for hearing by such a court. In addition, each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
There is no judge or jury in arbitration and arbitration procedures are simpler and more limited than rules applicable in court. YOU ACKNOWLEDGE AND AGREE THAT, APART FROM THE NARROW EXCEPTIONS ABOVE, YOU AND Wype ARE EACH WAIVING YOUR RIGHTS TO SUE IN COURT, INCLUDING RIGHTS TO RECEIVE A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY-GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.
Arbitration shall be subject to the Singapore Arbitration Act and federal arbitration law.
You and Wype must abide by these rules: (a) the arbitration shall be conducted on an individual basis and not in a class, consolidated or representative action and the arbitrator shall not award class-wide relief; (b) Wype will pay its arbitration costs as required, and in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, Wype will pay as much of your arbitration filing and hearing fees as the arbitrator deems is necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation; (c) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (d) each side pays his, her or its own attorneys' fees and costs unless the claim(s) at issue permit the prevailing party to be paid its fees and litigation costs, and in such instance, the fees and costs awarded shall be determined by the applicable law.
With the exception of subpart (a) in the paragraph above, if any part of this arbitration provision is deemed invalid, unenforceable or illegal, then the balance of this arbitration provision shall remain in effect and be construed in accordance with its terms as if the invalid, unenforceable, or illegal provision were not contained. If, however, subpart (a) in the paragraph above is found invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void. If for any reason a claim proceeds in court rather than in arbitration, the dispute shall be exclusively brought in.
NOTICE AND TAKE DOWN PROCEDURES OR CLAIMS OF COPYRIGHT INFORMATION
If you believe any Submission accessible on or from the Wype Services infringes your copyright, you should notify Wype of your infringement claim in accordance with the procedures below:
- Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work;
- Identification of the Submission that you believe to be infringing and its location. Please describe the Submission, and provide us with its URL or any other pertinent information that will allow us to locate the Submission;
- Your name, address, telephone number, and (if available) email address;
- A statement that you have a good faith belief that the complained of use of the work is not authorized by the copyright owner, its agent, or the law;
- A statement that the information you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or authorized representative; and
- A signature or the electronic equivalent from the copyright holder or authorized representative.
We will process each notice of alleged infringement that Wype Pte Ltd receives and take appropriate action in accordance with applicable intellectual property laws. A notification of claimed copyright infringement should be emailed to Wype Pte Ltd’s copyright agent at contact@wype.sg.
In an effort to protect the rights of copyright owners, Wype maintains a policy for the termination, in appropriate circumstances, of users of the Wype Services who are repeat infringers.
SEVERABILITY
If any of these Terms shall be deemed invalid, void, or for any reason unenforceable, those terms shall be deemed severable and shall not affect the validity and enforceability of any remaining terms. Failure of Wype to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision in that or any other instance.
COMPLETE AGREEMENT
Except as expressly provided in a particular notice or disclaimer posted by or on behalf of Wype on the Wype Services, these Terms, including the Privacy Policy, constitute the entire agreement between you and Wype with respect to the use of the Wype Services and Contents.