FAQ - Product


Product Questions: 

Premium 100% Bamboo Toilet Paper 

Why bamboo?

Our choice to use bamboo as the primary material for our toilet paper is driven by a commitment to sustainability and responsible sourcing. Bamboo stands out as an exceptional alternative to traditional hardwood trees due to its rapid growth and renewability. As a grass, bamboo can reach maturity in just a few years, making it an eco-friendly resource that reduces the strain on our forests. Moreover, bamboo fibers are naturally soft, offering a gentle and comfortable feel, ensuring a pleasant experience for our customers. By choosing bamboo for our toilet paper, we prioritize environmental conservation, promote a more sustainable future, and provide a premium product that combines softness with ecological responsibility, ensuring that your choice benefits both you and the planet.


Where does it come from?

Our bamboo material predominantly hails from the remote regions of Sichuan Province, China, a place where the symbiotic relationship between humans and bamboo thrives. Local farmers in these areas strategically plant bamboo on the edges of their family farms, not only as a sustainable agricultural resource but also as a means to enhance their income and support their communities. The processing of bamboo into the high-quality material we use for our products is deeply rooted in these regions. Each village boasts its own bamboo cooperative and pulp factory, fostering localized and sustainable production processes. This not only ensures the premium quality of our bamboo-based materials but also contributes to the economic prosperity of these rural communities, aligning with our commitment to responsible sourcing and social impact.


The product details:

  • 370 sheets per 3 ply roll
  • 10cm x 10cm sized sheets
  • Biodegradable
  • Plays well with most septic tanks
  • Box dimensions and weight

    24 rolls - 22.5cm (8.8") x 36cm (14") x 42cm (16.5"), 5kg (11 lbs)

More about Wype!

What are we doing about PFAs?

PFAS stands for Per- and Polyfluorinated Substances, a category of human-made chemicals. You can dive deeper into the topic by reading more about them here. 


What’s the problem with these chemicals?

PFAS, or per- and polyfluoroalkyl substances, are a group of human-made chemicals that have gained significant attention due to their widespread presence in the environment and potential health risks. These compounds are characterized by their strong carbon-fluorine bonds, which make them resistant to degradation. PFAS have been used in a variety of industrial and consumer products, including non-stick cookware, waterproof clothing, firefighting foam, and more. Their persistence in the environment and ability to accumulate in human and animal tissues has raised concerns about their adverse health effects.


How are we taking action?

Taking a proactive stance in safeguarding both the environment and our customers' well-being is a top priority for us. We are acutely aware of the concerns surrounding PFAS, particularly fluorine, and we have taken deliberate steps to ensure that our products align with responsible and safe practices. Our products are thoughtfully designed with a strong emphasis on being fully water absorbent without compromising on quality or performance.

What sets us apart is our conscious decision to avoid the use of any fluorine or other PFAS in our manufacturing process. This dedication to PFAS-free production underscores our commitment to delivering not only high-quality and effective products but also ones that prioritize health, safety, and environmental sustainability, thus offering our customers peace of mind with every use.

Transparency is vital to us, and we aim to provide you with all the necessary information to make informed decisions. If you have any further questions, please don't hesitate to get in touch. 


Where is all of this made?

The majority of our manufacturing operations are based in China. There’s a bit of a misconception about production in China, which we think is important to address. We maintain a close partnership with our producers to ensure that our stringent standards and sustainable processes are upheld throughout production. Choosing China as our manufacturing hub offers several significant advantages.

Working closely with our trusted partners in China, we have established a robust and responsible manufacturing process that adheres to our stringent quality and sustainability standards. We are proud to utilize paper wrappers and recycled cardboard boxes instead of plastic, reducing our environmental impact and promoting eco-friendliness. Additionally, China's abundant local resources, such as post-consumer waste paper and bamboo, allow us to maintain a sustainable supply chain while minimizing the need for long-distance transportation and reducing our carbon footprint.

Furthermore, by operating in China, we can efficiently manage production costs, ultimately passing on these savings to our customers without compromising the quality and excellence of our products. Our commitment to responsible and eco-conscious manufacturing in China ensures that we can offer our customers high-quality, sustainable, and cost-effective solutions they can trust.


    Love it or your money back

    Our "Love it or your money back" guarantee is a testament to our unwavering commitment to customer satisfaction. We stand firmly behind the quality and performance of our products and believe that every purchase should bring joy and confidence.

    If, for any reason, you aren't completely satisfied with your purchase, we're here to make it right. We understand that trying something new comes with some uncertainty, but with our guarantee, you can shop with peace of mind. Your happiness is our top priority, and we're dedicated to ensuring that your experience with our products exceeds your expectations. If you don't love it, rest assured that we offer hassle-free returns and a full refund for orders made through our website within 30 days of receiving your product. Your trust in us is invaluable, and we're committed to building it through exceptional products and exceptional service


    Are your products vegan?

    Our product is proudly vegan, reflecting our commitment to ethical and animal-friendly choices. We take great care to exclude any animal-derived ingredients from our production process, making our offerings suitable for vegans and those who embrace a cruelty-free lifestyle. Even in the construction of our products, like the glue used, we prioritize animal welfare by utilizing starch and water-based adhesives.
    Furthermore, we want everyone to know that our toilet paper is gluten-free, ensuring it accommodates various dietary needs. In our packaging, we extend our sustainability ethos by using soy-based inks, ensuring that both our wrappers and cartons are in harmony with a vegan-friendly approach. It's our way of ensuring that our products not only meet high-quality standards but also align with values that prioritize compassion and sustainability.


    Do you use whitening agents?

    Our bamboo toilet paper is whitened using a safer and environmentally conscious approach. We employ both Chlorine Dioxide (ClO2) and Hydrogen Peroxide (H2O2) in our whitening process, which stand as superior alternatives to traditional bleach. These methods not only ensure the pristine whiteness of our product but also align with our commitment to sustainability and health. Unlike conventional bleach, Chlorine Dioxide and Hydrogen Peroxide minimize the release of harmful chemicals and reduce environmental impact. By choosing these eco-friendly alternatives, we contribute to a cleaner and healthier planet while maintaining the high quality and safety standards that our customers expect and deserve.


    Why do we whiten at all?

    Whitening our toilet paper using gentle alternatives like Chlorine Dioxide (ClO2) and Hydrogen Peroxide (H2O2) is a choice deeply rooted in our commitment to both quality and responsibility. We understand that people often prefer their toilet paper to be sparkly white, and we aim to meet and exceed those expectations. By employing these eco-friendly methods, we ensure that our product maintains the pristine whiteness our customers desire while also upholding our core values of sustainability and safety.

    This approach allows us to cater to a wide audience and maximize our charitable impact, as it enables us to reach more individuals with our mission of providing access to sanitation and clean water. It's our way of proving that quality and conscience can go hand in hand, delivering not only a top-tier product but also a positive and far-reaching social impact.